Shipping & Delivery

We strive to provide efficient and reliable shipping and logistics services to our valued customers. This Shipping and Delivery Policy outlines the details regarding our shipping methods, delivery times, and related policies. By using our online store, you agree to the terms of this policy.

Currently, our products are only sold in the United States, the following mentioned shipping methods, delivery time, delivery address are based on the U.S. shipment.

Shipping Methods:

We offer two shipping methods to ensure timely and efficient delivery of your orders. We strive to process and dispatch orders as quickly as possible.

  • Economy Shipping: This is our default shipping option, which is provided free of charge for all orders. It takes 5-8 business days to deliver.
  • Express Shipping: For those who require faster delivery, we offer express shipping services at an additional cost. It takes 3-4 business days to deliver.

Please note that the provided delivery times are estimates and may be subject to unforeseen delays beyond our control, such as customs procedures or transportation disruptions. We will make every effort to ensure timely delivery and provide updates if there are any significant delays.

Tracking Your Order:

  1. Open our website
  2. Click "track order" in the menu bar.
  3. Enter the tracking number or your e-mail address and order number.
Or Contact Our Support

Delivery Address:

It is your responsibility to provide accurate and complete delivery address information during the ordering process. We cannot be held liable for any delays or delivery issues resulting from incorrect or incomplete address details provided by the customer.

Delivery Attempts and Re-Delivery:

In the event that a delivery attempt is unsuccessful due to the recipient's unavailability or an incorrect address, the shipping carrier may make subsequent delivery attempts or hold the package for pickup at a designated location. It is the recipient's responsibility to coordinate with the shipping carrier to arrange for re-delivery or pickup within the specified timeframe.

Inspection and Sign:

As products are usually quite valuable, please inspect the package upon receiving. When it's chipped or damaged, don't sign the delivery or open the package. In these situations, please contact our customer services.

After you (or somebody else on your benefit) signs for your product, We will consider this your approval of the package, amount, and merchandise. To protect your rights, you're highly suggested to take a complete unboxing video and inspect the items in line with the packing list. If items are damaged or missing, please get the Customer Service within 24 hours after you get the package so we can solve the issue immediately.